Frequently asked questions

Choose a model and open the 3D customizer. Select the available colours, materials and logo details, review your design and add it to the enquiry form. Send the form for a personalised quote; adding a design does not place or pay for an order.

Yes. A design can incorporate your brand colours and, when the selected material and model allow it, your logo or other identifying details. For a company project or a more complex application, send us the artwork so that the team can confirm the most suitable technique.

The standard online customisation flow allows you to start with one pair. Company, team and technically complex projects are reviewed separately because the design method, quantity and production requirements can affect the quotation.

Yes. Share your artwork, preferred model, quantity and deadline through the contact form. We will assess the design, the available materials and the most appropriate customisation method before confirming feasibility and price.

The available options depend on the model and sole you choose. Check the product page and size guide before ordering; if you need one design across a wide size range, contact us so that we can verify compatibility before production.

Our personalised footwear is made to order in Almansa, Spain. Each pair enters production after the design and order details have been confirmed, rather than being taken from finished stock.

The customiser is a visual representation of the design. Screen settings, lighting and the natural characteristics of each material can create small differences in colour or texture. If exact brand colour matching is essential, mention it when requesting your project review.

Yes. Bullfeet develops branded footwear for teams, uniforms, events, campaigns, merchandising and corporate gifts. Send us the intended use, model, quantity and target date so that we can recommend the right process.

Include the size breakdown in your project information. The team will confirm the best ordering method for the selected model and quantity, as available size ranges can vary between products and soles.

Start as early as possible. Design approval, materials, quantity, production and destination all influence the schedule. Share the fixed event date before ordering so that feasibility can be checked and no unsupported delivery promise is made.

In many cases, yes, although availability of a particular material or component may change over time. Keep the order reference and contact us before a repeat order so that we can confirm the current options.

It means that personalised footwear is produced for the confirmed order instead of being selected from finished stock. This allows the chosen design to be manufactured specifically for the customer and helps avoid unnecessary overproduction.

Estimated delivery: 20 working days from order confirmation and design approval. We confirm the schedule for your quantity and destination in the quotation.

Include your delivery country and destination in the enquiry form. Our team confirms the available shipping options and their cost in your proposal.

Tell us the destination when requesting your quote. We confirm the applicable delivery and payment terms with you before the order is approved.

The website collects your enquiry and selected designs. Our team confirms payment options and conditions in the proposal before you approve an order.

Your personalised proposal specifies the price and how taxes and shipping are handled for your project. Review these details before approving the order.

Use the contact form and include the model, quantity, size range, customisation requirements, destination and target date. The more complete the brief is, the more accurately the team can assess the project.

Personalised products are made specifically for the confirmed design and may have different cancellation or return conditions from standard products. Review the current returns policy before ordering. Your statutory rights remain unaffected if the product is faulty or does not match the confirmed order.

Contact Bullfeet as soon as possible with the order number, a description of the issue and clear photographs of the footwear and packaging. The team will review the information and explain the appropriate next step.

Measure your foot and compare it with the current size guide for the chosen model. Do not rely only on a size used in another brand, and contact us before ordering if you are between sizes or need to cover an unusually wide size range.