BEFORE PLACING AN ORDER

We ship worldwide! In Spain, shipping costs are free for orders over 100€. For orders under this threshold, the shipping cost will be only 4,98€.

From the time we receive your order, manufacture it and send it to you, only 5/7 working days pass.
You must remember that we do not have stock, your order is manufactured exclusively for you regardless of whether you have selected a custom model or a pre-designed model from those available on the web.

After paying the cost of your order, you do not have to pay anything else. However, some countries do charge customs fees on some orders. If your package is being held in customs or you are being charged customs fees, please contact us at customer@bullfeet.com up to 7 days after receipt.

Although Bullfeet has no control over these charges and cannot predict what they may be, we cover up to 25% of the value of your order.

We accept size exchanges, size up/size down as long as the product is not used and you notify us within 15 days of receiving the order.

As we work on demand, manufacture exclusively for those who buy it, it is a customized product and we do not have stock, returns are unfeasible for us, so we do not accept the return of the product.

If you want to make a gift and you are not sure if you are right, the best are our GIFT CARDS, this way the person who receives it will be able to design the product as he/she likes.

Ecology and sustainability is something that concerns us, so our production system is based on manufacturing only what is necessary to reduce the pollution of mass production and having products that we do not know if they will have an outlet.

In terms of packaging, we try to reduce plastic as much as possible, using cardboard boxes as the shipping method for all our products.

We work every day to improve every detail that can contribute to greater sustainability and improvement of the planet.

Bullfeet accepts all major credit cards, including Visa, MasterCard, American Express and Carte Bleue. Our payment platform integrates an SSL-EV encryption processor, which allows your sensitive data to be transmitted securely. Encryption keeps messages private and complete, so they cannot be read by outsiders and cannot be tampered with along the way.

We also offer alternative payment methods such as Giropay, Sofort, ELV, Ideal, Paypal, Apple Pay and Bizum. You can even pay by bank transfer or in installments with Klarna.

If you have any problems with your payment, please do not hesitate to contact our Customer Service Department: customer@bullfeet.com

Making a payment on our website is totally secure and we offer you all the guarantees. Our payment platform integrates an SSL-EV encryption processor, which allows your confidential data to be transmitted securely. Encryption keeps messages private and complete, so they cannot be read by outsiders and cannot be manipulated along the way.

We also offer you the possibility to pay by bank transfer. To do so, place your order as usual and select bank transfer as payment method.

When we receive the bank transfer your order will be placed. Please note that bank transfers may take a few days.

You can make the bank transfer to the following account: ES47 2100 1589 5702 0023 9657

We are constantly testing new fabrics in order to offer the widest customizer on the market. This can mean that if we do not like the result of a material or if we see a problem in its production, we can withdraw it without prior notice.

Get in touch with us customer@bullfeet.com and we will look for a solution together or recommend a good alternative.

Unfortunately we are unable to do so. We do not work with fabrics provided by customers. We only produce garments with the fabrics available on our website which we know and we know first hand that the result will be good.

Everything you will see here is vegan and free of animal raw materials. From the fabrics we use to the glue we use is animal and planet friendly.

Classic: Conventional sole available in the following colors: white, black, brown, white with recycled cork stoppers, black with recycled cork stoppers. Available from size 35 to 50. Height = 3 cm.

Saw: Low serrated sole to complement the classic or platform sole. Provides extra comfort to the foot. Available from size 35 to 50. Height = 1 cm.

Platform: Very comfortable and lightweight high sole that barely weighs. Available from size 36 to 42. Non-uniform height, front 3.5 cm - back 4.5 cm.

Blow: Lightweight and comfortable wave-shaped sole. Available from size 36 to 48. Non-uniform height, front 2.5 cm - back 4 cm.

We have two inner lining options. Both are vegan and free of animal raw materials.

Microperforated inner lining. Highly breathable, provides a skin-like feel.
Fleece inner lining.To keep your feet warmer.

Our insoles are dual density anatomical insoles with Memory Foam membranes. Which we guarantee will provide you with great comfort. They are also antibacterial and hypoallergenic, guaranteeing the freshness of the foot.

Bullfeet was born with the idea of demonstrating that fashion and sustainability can be united. In addition, giving a second life to different materials that are destined to end up in the trash and recycling them, is something that has always caught our attention, so we decided to give life to this project.

Besides, since we are not going to mass produce and our products are going to be generated for the customer who buys them... Why can't the customer design it and make it even more special? Thus began the idea of personalized products, which are now a reality.

As of today, we only sell online through our website www.bullfeet.com our own unique sales channel.
If you are a store and you are interested in selling our products, please contact us.

We have a customized program for those who want to become ambassadors of our brand or have a website where they want to promote our business.

If you would like to join our affiliate program please send an email to customer@bullfeet.com with information on how and where you want to promote Bullfeet products.

We will study all cases one by one to find the best way of collaboration for both parties.

The order form that is generated when you make the purchase, goes directly to our factory colleagues to start making it, but we are human and we can make mistakes.

Don't worry, contact us through our e-mail address (customer@bullfeet.com) or via WhatsApp (by clicking on the icon that appears on the website) sending us a photo of the product and explaining the problem and we will give you a solution as soon as possible.

In the case of an error or problem on our part, we will assume the exchange of the product for an equal one.

Our usual last is a medium last, if you have a very wide foot please contact us and depending on the size of your foot can be assessed the option of using a wider last exclusively for you.

Our advice is that if you hesitate between two sizes, take the smaller one, even if you don't get it right, don't worry, the first size change is FREE, size up, size down, as long as they are not used and you notify the change up to 15 days after receiving your order. You will only have to contact us via e-mail (customer@bullfeet.com) or by WhatsApp and we will manage the change of the same.

Our sizes range from 35 to 50. However, there are soles such as platform soles that range only from 35 to 42.

Our sizing is normal and we recommend you to take your usual size. On the other hand, our advice is that if you hesitate between two sizes, take the smaller one.

You will only need a sheet of paper, a pencil and a tape measure. To take the measurement you will need your heel to be resting on a wall. With the sheet of paper under your bare foot, draw the outline of your bare foot. Then measure from the longest end to the longest end and compare the cm on our size chart. Even so, if you don't get the right size, the first exchange is FREE, size up, size down, as long as they are not used. All you have to do is contact us via e-mail. (customer@bullfeet.com)or via WhatsApp and we will arrange the change of size for you.

Click here to watch the video with detailed instructions and size chart.

Our sizing is normal and we recommend you to take your usual size. Below you will find the size chart with the corresponding instructions:
Size chart

Our advice is that if you hesitate between two sizes, take the smaller one, even if you don't get it right, don't worry, the first size change is FREE, size up, size down, as long as they are not used and you notify the change up to 15 days after receiving your order. You will only have to contact us via e-mail (customer@bullfeet.com) or by WhatsApp (icon that appears on the web) and we will manage the change of the same.

Our manufacturing is centered only in Spain, specifically in Almansa, a town in Albacete.

There you will find our factory where all the people who work there are shoe craftsmen with a great experience behind them, who will take care of every detail so that your order arrives perfect.

What differentiates us from the rest is that we do not have stock, this means that we MANUFACTURE ONLY WHAT WE SELL, in this way we reduce the pollution of mass production and the creation of materials that we do not know if they will have an outlet and will end up in the garbage.

If you are a store and you are interested in selling our products, please contact us through the following e-mail address hello@bullfeet.com and we see the option to carry it out.

In order to offer you low prices and the fastest delivery times on customized products, we cannot offer any special features or requests that are not found on our website.

The customizer offers the option to embroider letters, numbers or common keyboard characters on your footwear, if you want a specific and personalized embroidery such as a logo or special design, please contact us at customer@bullfeet.com where we will inform you of the extra cost involved and its feasibility.

The answer is YES! By making everything personalized we can make each shoe with a different design. Get in touch with us by email customer@bullfeet.com and we tell you how to do it.

As we manufacture on demand, if we can make the sale of a single shoe/boot for people who only need one. Please contact us through customer@bullfeet.com and we tell you how you can buy just one shoe and, of course, pay half as much.

If you are a brand and you would like us to create a collection for you, please contact us through the contact form. customer@bullfeet.com and we tell you everything we can offer you to carry out this collaboration.

All our products are unisex and you will be able to use all the custom fabrics in any of the sizes.